Responses $1 USA pre paid card 4 online payment Major cc company

Such a bad way to talk to customers or solve problems , I dont want money back or replacement but he needs to talk good to customers. Not recommended at all. Just a note , the namecheap site error is totally his mistake , The card just got declined and he dont want to even talk about it beside the paypal problem but it is okay for me as the rules he typed ,,, but namecheap problem?? it is not in the rules and his only reply is some of bad words not ever said to your customer. The worst customer support and non behaved i saw in my entire life. I can pay more just to have a good response. Also his bad words about a whole country is not a good way to reply , worst at all.