14.02.2026 23:43:21
after few days i received this letter and seller´s support doesn´t answer me
"Hello,
We are writing to inform you that your Perplexity Pro subscription has been suspended, effective immediately.
Our systems have detected activity on your account that violates our Terms of Service. After a thorough review, we have determined that your account has been used in a manner inconsistent with our platform policies.
As outlined in Section 10.3 (Termination of License and Your Account) of our Terms of Service, Perplexity may suspend, disable, or delete your account and/or access to services if you breach our terms.
No further charges will be applied to your account for this subscription.
You may continue to access Perplexity´s standard features, which remain available to all users. If you wish to regain access to Pro features, you are welcome to subscribe again at any time through our website.
If you believe this action was taken in error, please contact our support team at support@perplexity.ai.
Thank you for your understanding.
Regards,
Perplexity AI"