⚡ **HIGHLIGHT:** Instant automatic archive to your email and personal account immediately after payment!
🎯 **About the product in a nutshell:**
A comprehensive set of 13 materials on topic 2.1 "Communication Competencies" from the course "IT Solutions for Business on the 1C Enterprise 8 Platform" for specialty 09.02.07. Includes methodological presentations, video tutorials from Brian Tracy, Vadim Zeland, and other experts on conflict resolution, active listening, and working with clients. Everything an IT specialist needs to develop key soft skills.
📦 **WHAT´S INSIDE (DETAILED CONTENTS):**
📊 **Methodological presentations (PPT) — 4 files:**
• **OP08R2.T2.1.U1. Listening Skills (2 hours)** — active listening techniques, perception barriers, and practices.
• **OP08R2.T2.1.U2. Resolving Misunderstandings and Conflict Situations (2 hours)** — conflict resolution algorithms, mediation techniques.
• **General Conflictology** — conflict theory, types, stages, and management methods.
• **CONFLICTS. CONFLICT MANAGEMENT** — practical tools for dispute resolution.
🎬 **Video Lessons on Communication and Listening (MP4) — 5 files:**
• **How to Become a Good Conversationalist — Brian Tracy (4 min)** — from a master of sales and communication.
• **Vadim Zeland — Interpersonal Relationship Technology** — a deep approach to building connections.
• **Interpersonal Relationships** — the basics of building healthy communications. • **THE POWER OF LISTENING** — how listening changes the quality of communication.
• **Attentive listening. NikOsho** — a conscious approach to perceiving the other person.
🎬 **Video lessons on conflict resolution and working with clients (MP4) — 4 files:**
• **5 ways to resolve conflict (7 min)** — specific techniques and strategies.
• **Interpersonal conflicts and their causes** — an in-depth analysis of the nature of conflict.
• **How to work with clients (4 min)** — the specifics of communication in IT projects.
• **Conflict management** — practical application of theory.
📚 **Total volume:** 4 academic hours of teaching materials, ~30 minutes of practical video lessons from experts.
👤 **WHO IS THIS PRODUCT FOR?**
• Secondary vocational education and college teachers majoring in 09.02.07 "Information Systems and Programming."
• Methodologists developing teaching and methodological kits for the course "IT Solutions for Business on the 1C Enterprise 8 Platform."
• Students preparing for classes, exams, and project defenses.
• Beginning IT specialists, analysts, and developers who need to work with clients.
• Project managers and team leaders developing team communication skills.
• Anyone who wants to improve their soft skills: listening, conflict resolution, and relationship building.
⚙️ **TECHNICAL DETAILS:**
• **File format:** PPT, MP4.
• **Size:** 13 files (4 presentations, 9 video lessons).
• **Total video duration:** ~30 minutes (4 hours of lecture material).
• **Specialization:** 02/09/07 Information Systems and Programming.
• **Discipline:** IT solutions for business on the 1C Enterprise 8 platform.
• **Language:** Russian.
• **Compatibility:** MS PowerPoint 2007, any video players (VLC, Media Player Classic, standard OS players).
• ** type:** Digital product. The download link for the archive is sent automatically.
🛡️ **GUARANTEE:** If you have any problems downloading or opening files, our support team will promptly resolve the issue and send the materials manually.
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